We are committed to protecting your privacy and maintaining the security of any personal information you provide us with. This statement outlines how we ensure this and how we comply with legislation on data protection.
1: INFORMATION WE COLLECT
We may collect personal information from you in order to fulfil your service requests. This includes email addresses, personal name, postal address, and contact numbers. Any personal information used is for the operation and fulfilment of a service requested by you.
Under the Data Protection Act 1998 and the General Data Protection Regulations 2018, and the UK GDPR post BREXIT you have the right to review any personal information provided to us at any time. This includes reviewing for correctness, requesting correction of errors, that information cannot be used to contact you, that information be deleted from our records, and to opt-out of communication. Please note the legal bases that we rely on to be able to use and process your information has not changed under UK GDPR 2021.
We do not store credit card details, nor do we sell, rent, or share customer details with any third party for commercial reasons.
2: KEEPING YOUR INFORMATION SECURE
Our servers are protected using HTTPS and SSL technology. Any data provided by you to us will be as secure as it can be. We are fully aware of our responsibilities regarding data under the Data Protection Act 1998 and the General Data Protection Regulation 2018 and UK GDPR.
If we ask an external organisation to provide a service for us, we will always ensure that they have appropriate security measures in place.
3.1: WHAT ARE COOKIES
Cookies could be either ‘persistent’ or ‘session’ cookies. A persistent cookie will be stored by a browser and remain valid until its set expiration date and can be deleted by the user prior to expiry. A session cookie expires at the end of the user session on a website once the browser has been closed.
1. To provide a more interactive and personal user experience
2. For statistical purposes
3. To show adverts that you may be interested in and control the number of times you see them
It is important to note that disabling cookies may have a negative impact on how a site runs.
3.3: COOKIES USED BY SERVICE PROVIDERS
3.4: COOKIE DISABLING
4: SOCIAL MEDIA PROFILES
We may use official profiles on social media channels. We advise our users to verify the legitimacy of any profile pertaining to be our company before interacting with them. Our social media profiles will never ask for user passwords or personal details.
5: EXTERNAL WEB LINKS
6: SPAM POLICY
We are strongly against spam. We only contact our customers when they have requested to receive communication or there is a need to update you on information about services you have requested from us.
7: OTHER PRIVACY NOTICES
We retain personal information for the period necessary to fulfil the services requested unless a longer retention period is permitted or required by law.
This latest revision comes because of our ongoing efforts to be transparent and to comply fully with new data protection regulations including any requirements post BREXIT which are within a UK GDPR context only.
All changes will be effective immediately.